Shipping & Delivery Policy

At Knot 7™, we ensure that every order is carefully packed and shipped to maintain the quality and authenticity of our fragrances.

Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• You will receive an order confirmation once your order is placed and a dispatch notification once it is shipped.

Shipping Coverage

• We currently ship across India.
• Delivery timelines may vary depending on your location and courier service availability.

Delivery Timeline

• Estimated delivery time is 3–7 business days after dispatch.
• Delivery timelines are approximate and may vary due to:
  • Courier partner delays
  • Weather conditions
  • Remote or restricted delivery locations

Knot 7™ is not responsible for delays caused by courier partners.

Shipping Charges

• Shipping charges, if applicable, will be clearly mentioned at checkout.
• Any promotional free-shipping offers will be displayed on the website or checkout page.

Address Accuracy

• Customers are responsible for providing complete and accurate shipping details.
• Knot 7™ will not be responsible for delays, non-delivery, or loss due to incorrect or incomplete address information.

Failed Delivery Attempts

• If a delivery attempt fails due to customer unavailability or incorrect address details, re-delivery will be subject to additional charges.
• Orders returned to origin due to failed delivery attempts will not be eligible for refund.

Damaged Packages

• If your package arrives in a visibly damaged condition, please refuse delivery or contact us within 24 hours of receipt with supporting photos or videos.
• After verification, a replacement may be arranged at our discretion.

No Refund After Dispatch

• Once an order is dispatched, no refunds will be issued under any circumstances.
• Please refer to our Cancellation & Refund Policy for more details.

Contact Us

For shipping-related queries, please contact us

📦 Important

By placing an order on the Knot 7™ website, you agree to this Shipping & Delivery Policy.